What We’re Doing at Midlands Honda To Help End the COVID-19 Crisis
We are all pretty sick and tired of this COVID-19 pandemic, but what’s making it last longer are those who refuse to take it seriously. So in an effort to do our part to bring an end to this crisis, Midlands Honda is implementing some steps that will hopefully help to limit the spread of COVID-19.
See all that Midlands Honda is doing to keep our customers and staff safe during this hard time.
What We’re Doing To Keep Everyone Safe
Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:
Touching surfaces that are considered high-touch can be a good way to pick up the virus. So our cleaning staff has been instructed to clean and disinfect all high-touch surfaces including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more, throughout the day.
Even though we are constantly cleaning surfaces throughout, it doesn’t guarantee that you won’t still pick up COVID-19 from those surfaces in between cleanings. To help protect everyone even more, we’ve added hand sanitizer stations throughout the showroom and office areas. We highly recommend using them after handling things like keys, pens, clipboards, touching cars, doors, etc.
Still, staying home is the best way to keep the spread of COVID-19 low. We ask that if anyone is sick and suspect that it might be COVID-19, please stay home until you are feeling better. Our staff have already been mandated to remain at home if they are experiencing any COVID-19 related symptoms.
The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).
We remain committed to providing a safe environment at Midlands Honda for everyone to enjoy the new car buying experience. That’s why these guidelines will stay in effect until further notice.
Enjoy Shopping From Home For Real
Complimentary Pickup and Delivery Options*
Even all of these steps we’ve taken can’t protect you 100%. The best way to stay safe is honestly just staying home as much as you can. Yeah, it’s a pain but at least you’ll be safe. So for those who would rather just stay home and wait all of this out, we’ve added some things that will make shopping with Midlands Honda feel like the real deal!
Our new car delivery is exactly what it sounds like. You can enjoy the full experience of shopping from home and even have your brand new Honda get delivered right to your driveway! You can complete all of the paperwork and even get financing right online, so you never need to leave your house! You can even test drive any of our cars at home, but we’ll get to that later.
Another awesome service we’ve added is our service pick-up program! This is like our new car delivery, but for the Honda you already have. When you go online to schedule any kind of service we offer through our service center, you now have the option to have one of our Honda technicians come pick up your car instead of you dropping it off. We’ll leave you with a loaner if you need one, do what you need done on your car, clean it and drop it back off to you!
Both of these services are available to you at no extra charge! Plus, anyone is eligible for either of these services as long as you are within 20 miles of our Killian Commons Pkwy location in Columbia! This includes Blythewood, Dentsville, and more!
Contact us today if you want to learn more!
At Home Test Drive*
Buying a car online is pretty fun, but you never really have that confidence as you do when you can see the car in-person and try it out for yourself. So Midlands Honda fixed that! Welcome to the at-home test drive!
This brand new feature from Midlands Honda allows you to truly get the full experience of buying a brand new Honda or even a used car online and still get the test drive experience as well! Any car you find in our inventory works for this new program. All you have to do is let us know when and where you would like to try out the car of your choice, we’ll be in touch to confirm the details, then one of our team members will bring that car directly to you!
Pick a car you like from our online inventory
Schedule an appointment and pick a time and place that accommodates YOUR needs
One of our friendly team members will call or email you to confirm the details of your appointment.
We will deliver the car to you at the time and place YOU chose!
After you’re done, you can either keep it if you like it, or send it back if you didn’t. It’s as easy as that! There’s also no obligation when scheduling an at-home test drive and no limit to how many cars you can test drive, so you can repeat this process as many times as you need to find the right car!
We’re doing a lot over at Midlands Honda to make sure you have a fun and safe experience while shopping with us. If you want to learn more or ask any questions, please feel free to get in touch with us!
Frequently Asked Questions
Will Midlands Honda stay open?
Yes. We are currently open to continue serving our customers. Please visit here for our hours.
What precautionary measures are being taken?
At Midlands Honda, our crew is cleaning and disinfecting the dealership all day long, and we’ve also added more hand-sanitizing dispensers around the building. Our goal is to keep everyone in our dealership safe.
Can I still get my car serviced?
Yes! We are open and keeping our dealership clean so we can best serve you. Schedule an appointment with us today and let’s get your vehicle fixed up.
Do you offer pick up and delivery service?
We offer complimentary pickup and delivery service* for any new or pre-owned car purchases and at-home test drives, as well.
What if I have a question about if I need service?
You can reach us at (877) 992-4832 and one of our helpful team members will assist you.
Will you deliver the car to me?
You can have your car delivered to you using our complimentary at-home test drive or our pickup and delivery service*.
Is there any way to purchase my vehicle without coming in?
There is! Using our at-home delivery service*, we can deliver the car to you for a test drive. If you like it, we can continue the paperwork completely online.
If I want to come in, is it possible to limit how long I’m there?
Of course! Our goal is to provide a safe and clean environment with an emphasis on efficiency. Plus, we are offering services such as at-home test drives, complimentary delivery and pickup* for sales and service calls, as well as online paperwork for those looking to purchase a new or pre-owned vehicle from home.
Do you know any way I can lower or suspend my payment?
Currently, our dealership is offering a number of ways to help customers struggling with their car finances during COVID-19, including low interest payments or payment deferral. You can learn more about your options by calling our dealership.
Should I still get my vehicle serviced?
Absolutely. If you need your vehicle serviced, we can take care of you. Simply schedule an appointment with us here.
What if I want to test drive a vehicle before buying?
We have you covered! Simply schedule an at-home test drive* and we will bring the car to you at the time and place of your choosing. If you like it, we can complete the necessary paperwork online. Learn more here.
Can I get a loaner vehicle for service?
Please contact the service department at (877) 992-4832 for more information on what we can do to help while your car is being serviced.
Where can I find dealership updates?
You can visit our website’s homepage or check out our Facebook page for updates.
What do I do if my lease is due?
Give us a call and we will see how we can help you.
I’ve received a letter that my lease is due, what should I do?
Feel free to contact our dealership to speak with one of our helpful team members.
How do I clean and disinfect my car?
We recommend you follow the techniques outlined in this article: https://www.consumerreports.org/tires-car-care/how-to-kill-coronavirus-in-your-car-without-damaging-interior-surfaces/.
Can I complete any and all paperwork online?
If you need to fill out any paperwork, you can do so completely online!
Can I buy a car under a Coronavirus shelter-in-place order?
Yes! Use our at-home test drive service* to make sure the car you want is right for you. If you love it, we can continue the paperwork process online.
Do I need to make an appointment before coming in for service?
To ensure you are in and out in a timely manner, we highly recommend you make an appointment here or you can call our service department at (877) 992-4832.
Is my car getting fully detailed and cleaned post service?
While we do not detail your car after service, we will thoroughly disinfect your car after our staff services it.
With everyday life becoming just a little more difficult at the moment, let our team at Midlands Honda help simplify the car-buying process. Whether you want to upgrade your current car or need service, we can help you with that!
If you have any questions, feel free to contact us at (855) 923-1635 or stop by Midlands Honda at 124 Killian Commons Parkway, Exit 22 off of I-77, Columbia, SC 29203, today. We look forward to serving our customers from Columbia, SC, serving customers in Lexington, Sumter and Orangeburg, SC.
*Complimentary pickup/delivery and at home test drive only available within 25 miles of the dealership.